Premier expands its customer care department

The new technical support and product development department has been launched under the leadership of Gianluca Graziani

Premier, the Villaverla, Vicenza-based company specialising in the production of diamond tools for ceramic surface finishing, is continuing to expand its internal organisation. To provide a more rapid and effective response to the needs of an ever-changing market, it has set up a new technical support and product development department which will operate independently under the leadership of Gianluca Graziani, an engineer with extensive experience in the sector.

Graziani will report to the Sales Director and will work in close contact with technical and production managers at client companies to develop the best customised solutions for every application in both squaring and lapping. Internally, he will coordinate all Premier engineers and will liaise with the R&D department operating under the supervision of the technical director.